PilotOutlook.com encountered a week full of technical issues and the site was down for many days large week. This was driven by two changes, which we had done last Friday (5/9/2008).
- Apache installation with Open proxy - We had installed Apache and forgot to close Proxy server. Few spammers got an idea of this and exploited our server, thus bringing it down for almost 3 days. We have fixed these issues but there are still lot of useless requests coming in and eating our bandwidth.
- SSL installation issues - We had further issues with SSL installation (yeah!, there are paid services coming) and that brought the server down for 2 more days on Wed and Thu.
Good news is that we are back up and all user data remained secure during these changes and we now have it under control.
Have fun using PilotOutlook.com!
Regards,
Rajat Garg